Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Game2U E-Store will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 working days after the confirmation.

All the items that fall under return must be unused and in their original packaging with manufacturer seal intact, including all manuals, cabling, and accessories in a saleable condition.

Please return your purchase to the following address:

Receipient Name: Game2U E-Store

Address: 1.36A, First Floor, Imbi Plaza, No.28, Jalan Imbi, 55100 Kuala Lumpur Malaysia


Please contact us at or 012-535 9422 if you have any questions or doubts.